Shipping policy

Pre-launch status

Cuan is not currently accepting orders and no products are being dispatched.

Planned launch area

The initial launch market is the United Kingdom only. International delivery is not available for launch.

Shipping terms not yet confirmed

Production times, shipping services, shipping charges, delivery estimates, tracking arrangements and return routing have not yet been verified with a fulfilment supplier. Any provisional rates or estimates visible in Shopify Admin are not customer commitments.

Before orders open

Cuan will publish verified information covering available UK destinations, production lead times, carriers and services, shipping charges, delivery estimates, tracking, address changes, delayed or lost parcels, damaged deliveries and return routing before checkout is enabled.

Contact

Pre-launch questions may be sent to CuanTradingLimited@proton.me.